Frequently Asked Questions

  • Which Kowloon Dairy Milk Products are eligible for this campaign?

    Participants can purchase Kowloon Dairy Milk products to earn Kowloon Dairy Points as below:

    • 100% Fresh Milk
    • ½ Fat Fresh Milk
    • 0.3% Fat Hi-Calcium Skimmed Milk
    • 1.5% Low Fat Hi-Calcium Slimilk™
    • Australian Whole Milk
    • Deluxe Chocolate Slimilk™
    • Hi-Calcium Chocolate Slimilk™
    • Hi-Fibre Papaya Milk
  • When is the deadline for uploading receipts?

    The deadline for uploading the receipt is 7th December 2022 23:59, HKT.

  • Would machine-printed receipts from other merchants be accepted?

    The eligible receipts must be issued by the designated merchants.

  • Would e-shop/e-commerce receipts be accepted?

    All submitted receipts must be machine-printed receipts from physical stores of the 9 designated merchants.

  • Would handwritten receipts be accepted?

    All submitted receipts must be machine-printed receipts from physical stores of the 9 designated merchants. The merchant name, date of purchase, time of purchase, receipt number, product name, and the amount of Kowloon Diary Milk Products purchased must be seen legibly on the valid receipt.

  • What price should I enter for registration? The original price or the discounted price?

    Please enter the discounted price on the valid receipt for registration.

  • If I lost my receipt, could I still participate and redeem the prize?

    You need to upload an image of the receipt during submission, and provide the original receipts for prize verification.

  • Would I earn points with any purchase of Kowloon Dairy products?

    You can only register and earn points with the Kowloon Dairy milk products (except the Drinking Yogurt series).

  • The submitted purchase details are incorrect. Could I edit my submission?

    You can re-upload that receipt with correct information if the submitted purchase details are incorrect.